Shipping Policy – Deals Genz

1. Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• You will receive an order confirmation email followed by a shipping confirmation with tracking details.

2. Shipping Time

• Estimated delivery time: 5–12 business days, depending on your location.

• Delays due to customs or courier services are beyond our control, but we’ll assist where possible.

3. Shipping Charges

• Shipping costs are calculated at checkout based on your delivery address.

• Free shipping may be offered during promotions or on specific order amounts.

4. Tracking Your Order

• Once shipped, you’ll receive a tracking number via email.

• You can track your order anytime from our Track Order page.

5. International Shipping

• We ship worldwide to most countries.

• Customs fees, taxes, or import duties (if any) are the responsibility of the customer.

6. Wrong Address / Failed Delivery

• Please ensure you provide the correct shipping address.

• We are not responsible for delays or losses caused by incorrect details provided during checkout.

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